Shipping & Delivery Policy — Feel Great Arabia
This policy explains how Feel Great Arabia prepares and ships orders. Available delivery options and the final cost for your address appear at checkout before payment.
1. Shipping Fees
A base shipping fee of SAR 30 or its equivalent may apply, depending on the destination, order and delivery method. The fee shown at checkout is the final shipping charge for your order.
2. Order Processing
Orders are usually prepared within 1–2 business days after payment is confirmed, subject to product availability. Processing may take longer during busy periods and holidays, or when order details need verification.
3. Delivery Time
After the parcel is handed to the carrier, transit usually takes 2–3 business days for destinations with express local delivery. The usual total time is approximately 3–5 business days. This is an estimate, not a guaranteed delivery date.
Delivery time may be affected by the destination, carrier, holidays, operational conditions, customs procedures or other factors outside our control.
4. Delivery Destinations
Available countries and cities are shown when you enter your address in the cart or at checkout. If your country or city is not listed, please contact us before placing your order.
5. Customs Duties & Taxes
Cross-border shipments may be subject to taxes, duties or customs procedures in the destination country. Charges not collected at checkout may be payable by the recipient under local regulations.
6. Shipment Tracking
When the carrier provides a tracking number, we send it using the contact details on your order or make it available in your order information. Please check that your phone number, email and address are correct.
7. Shipment Delays or Issues
If delivery takes longer than expected or the tracking information shows an error, contact us with your order number so we can check with the carrier.
8. Contact Us
Email: info@feelgreatarabia.com
WhatsApp: +971507613952
